BetRivers in New York Suffers Another Outage 1 Day After Being Down for Almost 10 Hours

BetRivers in New York Suffers Another Outage 1 Day After Being Down for Almost 10 Hours article feature image

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Less than 24 hours since BetRivers suffered a maintenance outage for almost 10 hours in the state of New York, bettors were once again unable to place bets or look at odds on the BetRivers app.

On Tuesday, the Pennsylvania-based sports betting app was "Performing a scheduled system update to ensure you get the best experience."

On Wednesday afternoon, the app underwent another outage for almost an hour.

"We can confirm that our NY site is currently experiencing an outage and our team is working to resolve it as quickly as possible. We sincerely apologize for this inconvenience and can assure you there are working to get this fixed as soon as possible," BetRivers wrote in a reply on its Twitter account.

When trying to get into the BetRivers Sportsbook, app users were hit with a screen that read, "Failed to load this jurisdiction at the moment."

The outage took place during at least five MLB games and several French Open matches.

Meanwhile, the system update on Tuesday began at 5 a.m. ET and was scheduled to be back in operation at 11 a.m. ET. The maintenance appeared to take 3.5 more hours than expected, as bettors in New York couldn't place bets or look at odds until 2:30 p.m. ET on Tuesday.

A BetRivers representative did not respond to a request for comment made by the Action Network.

BetRivers was the fifth-most popular sportsbook in terms of handle in New York during March of 2023, according to BetRivers has similar handle to PointsBet as they fall below the four major sportsbooks of FanDuel, DraftKings, BetMGM and Caesars.

BetRivers did over $3.5 million in revenue during the month of March, which was the highest grossing month of 2023.

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