PointsBet Casino Bonus Code

PointsBet Casino App Review      

As one of the newer casino operators in the market, PointsBet Casino is still developing their online casino offerings. Additionally, PB only has one casino app, which is separate from their sportsbook app. Because they don't offer separate apps like other operators do for each state they are legal in, we expect PointsBet's app to be among the best in due time.

As in most areas these days, it’s helpful to read real product reviews from real customers when deciding between similar options. So with that in mind, we read through reviews on the Google Play and Apple App store to identify themes and common issues the broader population experienced. We hope to make sure new players are aware of the pros and cons of the PointsBet Casino app.

Apple App Store PointsBet Casino Reviews

Download the Apple App —  4.8/5 with 40.4K Ratings in  September, 2023 

iOS User Negatives with PointsBet Casino

• Winning Discrepancy: Many users cited issues with losing consistently and were unable to retain their earnings when they continue to play after winning.
• Errors when Placing a Bet: One PB user mentioned losing their money because they experienced an error while placing their bet.

iOS User Positives at PointsBet Casino

• Easy to Use: One user cited how easy the PB app was to use.
• Great Experience: A player mentioned that they had a great overall experience on the app and that it was fast and reliable.

 Google Play PointsBet Casino Reviews

Download the Google Play App — 4.3/5 with 10.9K Ratings in  September, 2023 

Android User Negatives

• Consistent Losing: Several reviews were written about losing consistently without a win. One user in particular lost over one hundred spins in a row.
• App Loads Slowly and Glitches: Some users cited that PB's app was slow to load during gameplay and that they were kicked out of a game several times.

Android User Positives

• Bonuses: Like on iOS, Android users experienced a high volume of bonuses available to take advantage of.
• Fast Payouts: It appears to be a universal process for Borgata -- they have very quick payouts that get its users their money fast.
• Entertaining Games: With such a large library of games, it's not surprising that once players found their favorites, they've described them as "addicting."

Online casinos must operate quickly, intuitively, and consistently. For the most part, PointsBet performs well when used on a desktop or laptop computer. Visually, it ranks at the top of the market among online casinos, and the overall navigation is smartly designed, making it easy for players to find their way around the platform. But how does it stand up to speed testing?

Web Experience: Hurry up, PointsBet!

• Category: Web Experience
• Comparison: PointsBet vs. DraftKings
• Measured: Core Web Vitals, PageSpeed, First Input Delay

Both PointsBet and DraftKings had poor mobile web PageSpeed scores (16 and 8) — so at the very least, we recommend using Desktop if you use a web version. With Desktop, DraftKings had a more robust but lackluster score: a 44 vs. a 33 by PointsBet. Most importantly for gamers, however, is the input delay metric and both sites tied there. At the very least, responsiveness to input isn't an issue for these casinos on the Desktop web. 

Speed Summary: We're considering desktop web performance more critical in this matchup, so DraftKings Online Casino wins this round. PB is not too far behind, but they have some work to do on their desktop site and mobile app.

So we know how PointsBet Casino performs speed-wise. But usability and ease of navigation are essential factors as well. In this next matchup, we compared PB to Caesars. How does PointsBet Casino fair?

READ MORE: The Casino Games with the Best Odds

 

Gaming Navigation: PointsBet Needs More to Navigate Between

• Category: Live Game Navigation
• Comparison: PointsBet vs. Caesars
• Measured: Usability of Menus, Click Depth

Both PointsBet and Caesars have gratifying mobile navigation experiences, with functions smooth and precise. Players will enjoy how easy most games are to follow, even on a smartphone or other device with a smaller screen. However, PointsBet's offering breadth is limited in this matchup, as they are one of the newer online casinos in the market.

Game Navigation Summary: Caesars Online Casino has more to offer and surfaces that gaming content well. Caesars wins by providing more choices to customers.

Choice of Game Display

An excellent element of the PointsBet Casino app navigation is that it lets you choose how to view games — alphabetically, by popularity or by date added. This is fewer than other online casinos, which ends up being a positive. The design ends up being less overwhelming.

Customer Service Support: PointsBet Supports Customers Well

• Category: Customer Service Support
• Comparison: PointsBet vs. DraftKings
• Measured: Time to Response, Human availability vs. Bots

Speedy help is always appreciated, and that's precisely what PointsBet Casino delivered. The live chat will introduce a bot to start, with an option to request a real person. When asked, a person arrives shortly to answer whatever questions players may have. Good enough for a good score from us. We had a more challenging time getting help at DraftKings.

Customer Service Summary: When testing the customer service support of both operators, we had a more challenging time getting help at DraftKings, which is why PB takes the win here. An honorable mention goes to bet365 Online Casino, because they are one of the few casinos offering 24/7 customer support.

READ MORE: Do's and Don'ts of Online Casinos

PointsBet Customer Support Chat

The PointsBet casino chat self-identifies as a bot and will refer you to an actual human employee.

PointsBet Online Casino Game Selection     

A partnership with Evolution Gaming, a major supplier in the online casino space, powering the online Casino is undoubtedly a plus for PointsBet. The lobby is full of classic and modern games from another top because it simulates, like NetEnt and Bally. PointsBet organizes its games well via a grid or list view on its website and app, making it easy for users to browse the entire portfolio in alphabetical order or by date added. Also, the PointBet Casino allows players to demo most games, meaning they can play a game first before putting down real cash.

Table Games at PointsBet Casino

At PointsBet Casino, the classic table games are all covered:

• Roulette. Roulette has a max table bet of $2,500. Each bet type has a different max. The higher the payout (odds), the smaller the max. For example, 35 to 1 (straight up) translates to a $125 cap.
• Blackjack. Classic format. Blackjack had a max bet of $5,000.
• Baccarat. Baccarat didn't seem to have a max bet, but we also didn't know how to play this game. We would appreciate additional tips or demos!

Table games are a huge draw both at regular in-person casinos, as well on online casinos like PointsBet. Players familiar and new to these table games should have an easy time adjusting to playing online — whether that's on the PointsBet website or on the casino app.

Live Dealer Availability: PointsBet Needs Live Gaming Action

• Category: Live Dealer Availability
• Comparison: PointsBet vs. Golden Nugget
• Measured: Count of Live Games, Hours Live Games are Available, Live Dealer Game Diversity

PointsBet began offering Live Dealer games within the past year, but has yet to have round-the-clock availability. Players enjoy this style because it simulates an authentic casino experience and feels like the game is fairer with a human involved rather than a random number generator. Golden Nugget is among the leaders in this category because players can access their Live Dealer games anytime.

Live Dealer Summary: Golden Nugget has a 24-hour offering and many gaming options, so it wins this category by a landslide. FanDuel Casino is another operator that is worth mentioning since they also offer live games 24/7.

READ MORE: Online Casino Glossary of Terms

Virtual Blackjack

High-End Max Bets. There is a max bet of $5,000 for the high rollers out there. The smooth Turbo play function was also enjoyable.

Lack of Options. As a new casino, more variations are still a ways away.

Live Blackjack at PointsBet Casino

Live Blackjack Offerings. Two live blackjack games are offered in each of PointsBet’s Casinos except for West Virginia. PointsBet's casino app also offers two Live Blackjack games. 

READ MORE: Online Casinos vs. Live Casinos: What Are the Pros and Cons of Each?

Live Game Diversity: PointsBet Should Expand its Gaming Library

• Category: Live Game Diversity
• Comparison: PointsBet vs. BetMGM
• Measured: Count of Unique Game Names

PointsBet Casino offers only ten live game options — for now. BetMGM, on the other hand, has a vast selection of live games to choose from. Overall, the "starter" launch inventory of PointsBet isn't in the same league as other online casino players.

Live Game Summary: PointsBet is still a new player in live gaming, so they have a long way to go before competing with BetMGM Casino in this round.

Slot Games

The best part of PointsBet Casino's slots is the colorful selection: choose from pop culture-related titles from movies, music, and more.

There are currently 176 slot options available, which is adequate, but the one thing we have picked up on is that it does seem less overwhelming than other casinos that offer 300 or more. We are confident this catalog of online slots will grow over time.

Our PointsBet Slot Takeaways:

 Moderation has its benefits. Players certainly won't be overwhelmed when choosing a slot to spin, so there is something to be said for that.

Players may get bored too fast. Players may get bored too fast. There are 176 slot options available, compared to more than 300 by some competitors.

READ MORE: The Online Slot Machines with the Best Odds of Winning

Game Winners: PointsBet Makes Winning Clear!

• Category: Game Winners
• Comparison: PointsBet vs. BetMGM
• Measured: Clarity on outcome messaging across game types, available information about recent winners

PointsBet Casino lets players know the rules of a game before it is played and the outcome of a given game. A pop-up screen will share info like odds, payouts, scoring wager options, minimum/maximum bets, and more. When a game concludes, the winner is obvious!  This straightforward messaging provides a great user experience. Unfortunately, neither Casino makes information readily available about jackpot and winners to date otherwise.

Game Winners Summary: Although neither casino provides information about winners, PointsBet has a slight edge over BetMGM because of the simple explanation of how someone has won a game. Borgata Online Casino is another operator that should add a Game Winners section to their site and app.

PointsBet Casino Pay Tables

Clear tables lay our scoring and values to help players know the inner workings and upside of the game they're playing.

Roulette

Roulette offers explicitly European, American, and French variations to suit players' preferences. With no minimum bet requirements, bettors can get in the game at whatever level of stakes they please. A max table bet is $2,500, although each type of bet has its max limit. Generally, the higher the payout/odds, the smaller the max is. For example, we found a 35 to 1 straight-up bet maxed at $125.

READ MORE: How to Play Online Roulette

New & Exclusive Casino Games at PointsBet

PointsBet Casino is still relatively new, and the games are new to the app, but they are pretty industry standard (nothing new on the market). Also, nothing exclusive. Also, nothing exclusive.

Exclusive Game Offerings:  Up the Exclusive Games, PointsBet!

• Category: Game Winners
• Comparison: PointsBet vs. BetMGM
• Measured: Count of Game Names Exclusive to Casino

PointsBet does not have any games exclusive to its brand. It is backed by such an experienced operator like Penn National gives hope that this Casino could invest in its unique titles down the line. For now, though, there is no competition. BetMGM wins by default.

Exclusive Games Summary: PointsBet needs to add some exclusive games to its library to compete against operators like BetMGM and 888casino. 

PointsBet Casino's Most Popular Games

Blackjack takes the top spot for sure as Casino Hold 'em and Mississippi Stud titles are always a go-to for players, followed closely by Jacks or Better, a poker fan favorite.

In terms of slots, Da Vinci Diamonds by IGT is known by frequent players and offers up to 5,000x a bet if things go your way. Rainbow Riches is a newer five-reel slot with 20 pay lines and a return-to-player rate of 95%, plus three bonus features to compound winnings.

Casino Games Available at PointsBet

Those with less gambling experience will surely be excited to know that PointsBet offers many easy-to-play games. Beginner or amateur players can test their mettle in these low-stakes games before having to risk any real cash — click the Demo button next to any game and start building confidence.

READ MORE: How to Play Online Slots

PointsBet Casino Cashiering    

All of the standard banking options are available at PointsBet, so no need to worry. Visit the cashier via the website or app and choose your preferred method.

Deposits: Secure; minimum of $10 required

• Debit or Credit Card (Visa/Mastercard)
• Online Banking
• ACH transfer
• PayNearMe
• PayPal

READ MORE: The Best Online Casino Deposit Methods in 2023

Withdrawals: Processed within 48 hours for verified accounts

• Visa/Mastercard
• ACH transfer
• Online banking

READ MORE: Which Online Casinos Have Instant Withdrawals?

Best Online Casinos For You

Not sure which online casino is best for you? Let us help! Action Network has created The Best Real Money Online Casinos to help you narrow down your list of potential casinos to play. 

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